Somerset Chamber of Commerce take protecting your privacy extremely seriously. It’s important to us that you trust us with your personal information, so we want to make you aware of what information we hold about you and how we collect, store and process it to provide our services to you.


Please read this privacy policy carefully.  If you have any questions about this policy or what we do with your personal information, please contact us and we’ll be happy to advise further.


What personal information do we collect?

The information we collect from you will depend on the service you have requested from us. This information may include your full name, business email address, business telephone number, business name, physical business address and website address, employee numbers, financial information & other information to support your entry for the Somerset Business Awards (SBA’s).


What do we use your personal information for?

We will process the information that you provide to us in the following ways for the purpose of (and on the basis of) providing the services we have been engaged to deliver to you:

to contact you about the Somerset Business Awards

to provide you with further information about Somerset Chamber of Commerce and other services.


How do we protect your personal information?

We aim to protect your personal information in the following ways:

keeping information up to date, primarily through regular contact with you

storing information in secure locations, including information stored electronically

destroying information which is no longer relevant, unless we have a legitimate reason or statutory obligation to retain it

minimising, wherever practicable, the number of staff or third parties who have access to your information.


How long do we keep your personal information?

Wherever practicable, we will retain your personal information for no longer than is necessary; however, there are circumstances in which we will keep your information for longer, including;

where we have a statutory or regulatory obligation to retain the information (we are required to keep certain information for specified minimum periods, and in some cases indefinitely, depending on the services we provide)

to ensure our business is properly run in an efficient and compliant manner

to inform you of future Somerset Business Awards events


Who else has access to your personal information?

In order to provide you with the services that you have requested from us, there are a number of third parties who may also need to process your personal information:


Somerset Business Awards judges
The information included in your SBA entry form will be shared with the judge(s) of the specific category or categories you have entered for the purpose of judging your entry only

Teapot Creative

Your address details will be shared with our external print company who print and distribute the commemorative Somerset Business Awards newsletter.  Their privacy policy can be found at

Growth Zone (Chamber Master). 

Our dedicated database system for Chambers.  Their privacy policy can be found at


We use MailChimp to send out newsletters and various targeted mailings to SBA entries. Their privacy policy can be found at



As the requirements of Somerset Chamber of Commerce change, we may need to change the third parties who process your information to meet those requirements.

In some cases, third parties may be based outside of the European Economic Area (EEA); however, Somerset Chamber will always ensure these third parties operate as if they were based inside the EEA in terms of data protection as part of our due diligence.


Accessing your personal information

You have the following rights regarding your personal information:

to make a request to see the personal information we hold about you

to change/update the personal information we hold about you

to ask us to erase the personal information we hold about you, unless there is a statutory, regulatory or otherwise legitimate reason for us not to comply (we will always provide you with more details about your rights in our response to your request)

to ask us to provide you or a third party with the personal information we hold about you.


If you wish to exercise any of your rights regarding your personal information we hold about you, contact us by email on


Details of our full Data Protection Policy can be found here: