Category Information

Are you a business with not just “good” customer service, but a level of service over and above normal industry expectations and clear strategies for maintaining such a level of service?

Judges will be looking for:

  • Customer feedback
  • Staff training
  • Evidence of a clear understanding of customer needs
  • Previous awards or accolades for customer service

For any queries regarding your entry, please get in touch with the Chamber Team at

Well done to all the 2019 winners and finalists.

Everything you need to know about Somerset Business Awards 2020 will be announced shortly.