Category Information
Are you a business with not just “good” customer service, but a level of service over and above normal industry expectations and clear strategies for maintaining such a level of service?
Judges will be looking for:
- Evidence of excellent customer feedback
- Ongoing staff training and development to improve customer service
- Evidence of a clear understanding of customer needs
- Previous awards or accolades for customer service – examples of ‘wow moments’ – those things that turn customers into business advocates
For any queries regarding your entry, please get in touch with the Chamber team at info@somersetbusinessawards.org.uk.
How do I enter?
All you need to do is complete the online entry form, making sure that you understand the criteria for the category/ies that you wish to enter.
- Choose your category
- Enter a statement of up to 800 words explaining why your business merits an award
- Highlight up to six key points selling your company to the judges
- Attach up to five pieces of evidence to support your application – attachments can be up to a maximum of 2MB each.
- Attach the company logo
Does my business qualify?
All businesses entering the awards must be based within the district council administrative boundaries of Sedgemoor, South Somerset, Mendip and Somerset West and Taunton. Business can also enter if they are based within the following North Somerset Council and Bath and North East Somerset postcodes:
BS21, 22, 23, 24, 40, 48 and 49
The business should have its head office within the defined eligible area set out above. If this is not the case, the entry MUST demonstrate that the enterprise has local autonomy over business planning, marketing, HR and budget within the eligible areas listed above.
If you are unsure if you qualify, please get in touch.
Award Judge
Evelyn Adfield is a Partner and Head of the Corporate Commercial Team at Porter Dodson. Evelyn undertakes all aspects of corporate and commercial work, specialising in business and share sales and acquisitions, joint ventures, reorganisations, shareholder agreements, partnership matters and commercial contracts.
Sponsored By
Porter Dodson Solicitors provide expert legal advice to private and commercial clients across the Southwest and beyond. Their specialist teams work in conjunction with one another to advise on all aspects of personal and commercial matters, including Lifetime Planning, Wills and LPAs, Residential Property, Family and Childcare, Agriculture and Estates, Corporate and Commercial and Commercial Property work. Providing a clear set of solutions, their straight-talking, tailored approach ensures the best possible protection for your business and personal assets.
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